Shipping Policy

Your Tech Delivered Fast and Easy by Itech Devices.

iTECH Devices is committed to delivering your new IT equipment quickly and securely. We offer a variety of shipping options to meet your needs and budget.

Free Standard Shipping (UAE):

• Orders placed before 10:00 AM GMT ship the same day (excluding weekends and holidays).
• Expect delivery within 4-6 business days after your order is processed (1-3 business days).
• Delivered by FedEx, DHL, or USPS between 8:00 AM and 8:00 PM.

Expedited Shipping Options (UAE Only):

• Quick Arrival (3-7 business days): Orders placed before 10:00 AM GMT.
• Speedy 3-Day Transit: Orders placed before 10:00 AM GMT.
• Faster 2-Day Option: Orders placed before 10:00 AM GMT.
• Next-Day Standard: Orders placed before 10:00 AM GMT, delivered by the next business day.
• Priority Next-Day: Delivered by 10:30 AM the next business day, with orders placed before 10:00 AM GMT.

International Shipping:

• Itech Devices ship worldwide via FedEx International, DHL, and UPS.
• Orders placed before 10:00 AM GMT will ship the same day (excluding weekends and holidays).
• Delivery timeframes vary depending on the destination and chosen carrier.
• Customers are responsible for any applicable customs duties and taxes.

Weekend and Holiday Shipping:

Itech devices does not ship on weekends or holidays.

Missing Items or Questions:

If you are missing an item from your order, please contact our Shipping Support Staff at +971-4-5713700.

For any shipping questions, please contact our Sales Department at +971-4-5713700.

Additional Notes:

Same-day shipping is attempted but not guaranteed.

Cut-off times for expedited shipping options may vary depending on the service selected.

For the latest shipping rates and information, please visit our website or contact our customer service team.

We hope this information helps you choose the best shipping option for your needs. 

Happy shopping!

Frequently Asked Questions:

Q: My tracking number isn't working. Why?

A: Sometimes, packages from the same order ship separately. Please wait a few days for all items to arrive. If anything's missing, contact our shipping department. For damaged packages, reach out directly to the carrier.

Q: How can I reschedule my FedEx or DHL delivery?

A: Check your InfoNotice for rescheduling options or online adjustments. Leave specific instructions for the driver or use the carrier's website to modify delivery details.

Q: Do you ship internationally?

A: Yes, Itech Devices offers worldwide shipping via DHL and FedEx International. Please note that customers are responsible for any customs and duties.

Q: Can you ship to APO/FPO addresses?

A: Yes, but delivery times can range from 5-10 business days due to limitations. Itech Devices appreciate your understanding and patience.