Shipping Policy

Your Tech Delivered Fast and Easy by Itech Devices.

iTECH Devices is committed to delivering your new IT equipment quickly and securely. We offer a variety of shipping options to meet your needs and budget.

Free Standard Shipping (UAE):

• Orders placed before 10:00 AM GMT ship the same day (excluding weekends and holidays).
• Expect delivery within 4-6 business days after your order is processed (1-3 business days).
• Delivered by FedEx, DHL, or USPS between 8:00 AM and 8:00 PM.

Expedited Shipping Options (UAE Only):

• Quick Arrival (3-7 business days): Orders placed before 10:00 AM GMT.
• Speedy 3-Day Transit: Orders placed before 10:00 AM GMT.
• Faster 2-Day Option: Orders placed before 10:00 AM GMT.
• Next-Day Standard: Orders placed before 10:00 AM GMT, delivered by the next business day.
• Priority Next-Day: Delivered by 10:30 AM the next business day, with orders placed before 10:00 AM GMT.

International Shipping:

• Itech Devices ship worldwide via FedEx International, DHL, and UPS.
• Orders placed before 10:00 AM GMT will ship the same day (excluding weekends and holidays).
• Delivery timeframes vary depending on the destination and chosen carrier.
• Customers are responsible for any applicable customs duties and taxes.

Weekend and Holiday Shipping:

Itech devices does not ship on weekends or holidays.

Missing Items or Questions:

If you are missing an item from your order, please contact our Shipping Support Staff at +971-5-54255786.

For any shipping questions, please contact our Sales Department at +971-5-54255786.

Additional Notes:

Frequently Asked Questions:

Q: My tracking number isn't working. Why?

A: Sometimes, packages from the same order ship separately. Please wait a few days for all items to arrive. If anything's missing, contact our shipping department. For damaged packages, reach out directly to the carrier.

Q: How can I reschedule my FedEx or DHL delivery?

A: Check your InfoNotice for rescheduling options or online adjustments. Leave specific instructions for the driver or use the carrier's website to modify delivery details.

Q: Do you ship internationally?

A: Yes, Itech Devices offers worldwide shipping via DHL and FedEx International. Please note that customers are responsible for any customs and duties.

Q: Can you ship to APO/FPO addresses?

A: Yes, but delivery times can range from 5-10 business days due to limitations. Itech Devices appreciate your understanding and patience.